How do I book a class?
Use the schedule below (Mindbody). Choose your date, sign in, and confirm.

Can I cancel or reschedule?
Yes, cancel in your Mindbody account up to 12 hours before class. Late cancels (<12h) and no-shows forfeit the class credit (drop-ins are nonrefundable).

What if the class is full?
Join the waitlist. If a spot opens up to 2 hours before class, Mindbody auto-enrolls you and notifies you. If you can’t make it, remove yourself to avoid a late cancel.

Is there a minimum enrollment?
Yes, classes with fewer than 3 participants 12 hours before start may be canceled. You’ll be notified and your credit is returned.

Do you offer memberships or class passes?
Yes, see Packages for drop-ins, multi-class passes, and monthly options.

Can I book for a friend or family member?
Each attendee needs their own Mindbody profile. You can purchase a pass as a gift and they’ll book with their account.

Do you bill insurance for classes?
No, classes are cash-pay.

Are classes HSA/FSA eligible?
Generally no, unless part of a clinician-prescribed program. Check with your plan.

What is your refund policy?
Class purchases are nonrefundable. If you cancel before the 12-hour window, the class credit returns to your account.

When should I arrive?
Please arrive 5–10 minutes early to check in and set up.

What should I bring/wear?
Clean athletic shoes, water, and a towel. For Yoga/Pilates, bring a mat if you prefer (we have limited mats/props). For Aquatics, bring a suit, towel, sandals, and a water bottle.

Where do I check in?
Check in with your coach or instructor. No paper ticket needed.

Is there parking?
Yes, please allow a few extra minutes in winter for snow/ice conditions.

What level are the classes?
All levels. Coaches/instructors provide regressions/progressions and modifications. Please tell us your goals or limitations.

I’m pregnant or have an injury—can I join?
Often yes. Please arrive early to discuss modifications.

Altitude considerations?
Hydrate, pace yourself, and expect a higher heart rate than at sea level.

Accessibility?
We welcome all abilities. If you need accommodations, reach out via our Contact page and we’ll set you up.

Are kids allowed?
Adult classes are 16+ unless labeled Youth. No childcare is available.

Photography & privacy
We respect privacy. No photos without consent. Please silence devices.

Illness policy
Skip class if you’re sick (fever, cough, GI illness). We’ll help you reschedule within policy.

Do I need to know how to swim?
Many sessions are shallow-water and low-impact. Tell your coach your comfort level so we can tailor safely.

What about storms or power outages?
Safety first. If we cancel due to weather or outages, we’ll text/email you and return your credit. Keep Mindbody notifications enabled.

I can’t log into Mindbody / my pass isn’t showing.
Use Forgot Password in Mindbody or contact us via the Contact page with your full name and the email tied to your account.

How do I manage notifications?
In Mindbody: Profile → Settings → enable email/text for schedule changes and waitlist promotions.